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Level 2

Question

Latest Update Fails - File cannot be found

Forum|Forum|3 years ago
April 4, 2023
1 reply
4 views

This is especially interesting because I launched Turbo Tax 2022.

I think this is a problem with the actual update package and not anything to do with my computer.

My computer is windows 10 pro and has all the latest updates & I do not run 3rd party antivirus.

Windows Antivirus and SFC say everything is normal. I do not use this computer for anything except finances (no social media, no shopping no browsing etc.) Only for finances.

Level 15

Please try updating your TurboTax software manually to see if that resolves the issue. The below TurboTax Help Article will assist you with the steps.

Manually Update TurboTax for Windows Software

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RadioTechAuthor

Level 2

The patch was applied successfully.

However as soon as I started Turbo Tax it found an update and that update failed same as before.

I think Turbo tax may have a bad installer in the queue.

Level 15

Since the update is still failing, it would be best to follow the instructions here, to give us a call so we can look into this further. @RadioTech

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