keycodes

i purchased turbotax cd that only was for Federal Returns and no state included by mistake. then went back and purchased turbotax cd with federal and state returns included however when i uninstall the old and install the new it never asks me for the new keycodes. how can i install the new keycodes that have the state included ?

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Every computer has a unique combination of components, settings, programs, services, and users. This means TurboTax can install and run flawlessly on one computer, but another computer's configuration can cause conflicts when installing, launching, or running TurboTax.

This article troubleshoots the more common causes of installation failures or errors when running TurboTax.