Keeps coming up with daughters acct

Forum|Forum|7 years ago
June 1, 2019
2 replies
26 views

not accessing MY file

TurboTax Free Edition Online

Carl

Level 11

WHen using the online version of the program, one account, one return. But you can create up to 5 accounts per e-mail address. If you create a 2nd return on the same account, then you permanently and forever overwrite and delete the first return. There is no recovery. Use https://myturbotax.intuit.com/account-recovery/ to find other accounts.

xmasbaby0

Level 15

When you use Online TurboTax, you get one return per fee. Each return needs its own account and user ID. If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

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