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Just downloaded TurboTax 2023 and I am unable to connect to the update Server. Is the server down? What is wrong?

 
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CatinaT1
Expert Alumni

Just downloaded TurboTax 2023 and I am unable to connect to the update Server. Is the server down? What is wrong?

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

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Just downloaded TurboTax 2023 and I am unable to connect to the update Server. Is the server down? What is wrong?

I was using the App.    I had to uninstall it and reinstall it the App and then it worked.   I had already downloaded manually the update since it was not letting me do it.   My guess is it kept the update and worked.  What a pain!?!   That was terrible.

 

Made me wonder if it was because I bought it from Amazon digital code?

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