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dxdtll
New Member

its does not work

I have tried many general methods, but this error 567810 message is still displayed.

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6 Replies
CatinaT1
Employee Tax Expert

its does not work

What does it say beside error 567810?

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dxdtll
New Member

its does not work

 

1710427436194.png

CatinaT1
Employee Tax Expert

its does not work

See if this thread helps: https://turbotax.community.intuit.ca/community/troubleshooting/discussion/anyone-having-problems-wit...

 

Also check here: Error 567809 or 102348: Cannot save tax file or File not found.  I know it's not the exact same error code, but might be related.

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dxdtll
New Member

its does not work

It's the same problem.

dxdtll
New Member

its does not work

I tried a lot of things, but I still had the same problem.

CatinaT1
Employee Tax Expert

its does not work

All I can suggest then is to call customer service.

 

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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