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Level 1
June 6, 2019
Question

It won’t let me continue on

  • June 6, 2019
  • 1 reply
  • 5 views
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1 reply

Level 6
June 6, 2019

Let's try some basic troubleshooting to help you continue on.  

  1. Check your internet connection and make sure it's functioning properly.
  2. Clear your cache and cookies on your primary browser https://ttlc.intuit.com/questions/1901488-how-to-clear-your-cache.
  3. Try again in a different browser.
  4. Repeat steps 2-3.

Still Stuck? You can reach our service experts here: https://support.turbotax.intuit.com/contact/

See Turbotax FAQ for more help: https://ttlc.intuit.com/replies/3300688