it says you must enter a valid employer id number i contacted my employer she said its her social security number but its still not working help

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it says you must enter a valid employer id number i contacted my employer she said its her social security number but its still not working help

Are you entering a W2 or 1099NEC for it? If she gave you a W2 you need the EIN. A 1099NEC can have her ssn on it.

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