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jcmrbass
New Member

It says it cannot not be downloaded at this time it has said this for 3 days

 
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3 Replies

It says it cannot not be downloaded at this time it has said this for 3 days

"It says it cannot be downloaded."

Have you already filed a return and are trying to download/print for your records?   If you are unsuccessful at downloading/printing at the Tax Home page, we can tell you an alternate way to download/print by opening the return back up and print/download at the Print Center.

It says it cannot not be downloaded at this time it has said this for 3 days

I just found another thread you started a few minutes ago. You could have continued the discussion in the same thread.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4474892-i-need-a-copy-of-my-10-40-for-2017">https://ttlc.intuit.co...>

In any case, it sounds like you may be trying to download a 2017 return you've already filed, so I'll give the steps for an alternate method below.

It says it cannot not be downloaded at this time it has said this for 3 days

I'll give you an alternate way to download/print the return.

Here's how to open your return back up to print/view/download the most current PDFs at the Print Center, including the worksheets.

NOTE:  When you open your return back up, do not make any changes in it if it's already been filed.

  • Log in and go to "Your Tax Returns & Documents."  Click that line or on the word SHOW to expand that section.
  • Choose 2017 tax year.
  • Click on "Add a State."  (you don't really add one.  That's just to open your return back up.)
  • After the return is open and past the blue-green screen, click in the left menu column on TAX TOOLS, then PRINT CENTER.
  • Then choose "Print, save, view this year's return."
  • The next screen should offer 3 options:  "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"
  • See if one of those PDFs has what you need.

NOTE:  Do NOT use this method to open a return to make changes/edits to an already-filed return (one that has actually been mailed or efiled.)   If you later need to make changes to an already-filed return, you have to go through the formal amending process, and your return must start off exactly as originally filed.

NOTE:  Remember all PDF tax documents and data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc.  Be sure to store them safely and securely to guard against computer theft, hacking, etc.
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