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dussauta
Returning Member

it looks like we hit a slight snag 2024

 
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LindaS5247
Expert Alumni

it looks like we hit a slight snag 2024

To correct this error, you could try logging out of the program, and clearing your cache and cookies. 

  • Click here for instructions on how to clear your cache. 
  • Click here for instructions on clearing your cookies.

You may also try using another browser.

 

Make sure all updates have been made to your TurboTax program.  

  • Click here for instructions on manually updating your TurboTax program.

 

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dussauta
Returning Member

it looks like we hit a slight snag 2024

Linda I clear my cache and cookies and restarted the computer . This is not about a browser , this is about the pop up screen showing the credit card slots to be filed with numbers and expiration dates . Is not Chrome or Safari or Any other browser because is not a browser , is a pop up screen that shows that message 

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