turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

dalieus
New Member

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

View solution in original post

2 Replies

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

dalieus
New Member

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

What is the field editable then, make it output instead of a textbox? It's just poor workflow. Why not just redirect to the profile page. How would a user know that the editable text box is useless?
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies