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Level 2
June 8, 2019
Solved

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

  • June 8, 2019
  • 2 replies
  • 28 views
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Best answer by Critter

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

2 replies

Critter
CritterAnswer
Level 15
June 8, 2019

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

dalieusAuthor
Level 2
June 8, 2019
What is the field editable then, make it output instead of a textbox? It's just poor workflow. Why not just redirect to the profile page. How would a user know that the editable text box is useless?