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dalieus
New Member

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

 
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Critter
Level 15

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

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2 Replies
Critter
Level 15

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

dalieus
New Member

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

What is the field editable then, make it output instead of a textbox? It's just poor workflow. Why not just redirect to the profile page. How would a user know that the editable text box is useless?

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