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dalieus
Level 2
Jun 8, 2019 12:00 AM UTC
Solved

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

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Critter
CritterAnswer
Level 15
Jun 8, 2019 12:00 AM UTC

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

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2 replies

Critter
CritterAnswer
Level 15
Jun 8, 2019 12:00 AM UTC

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

dalieusAuthor
Level 2
Jun 8, 2019 12:00 AM UTC
What is the field editable then, make it output instead of a textbox? It's just poor workflow. Why not just redirect to the profile page. How would a user know that the editable text box is useless?
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