796095
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Investments: Stocks, Crypto, & More on July 16! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

dalieus
New Member

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

View solution in original post

2 Replies

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

dalieus
New Member

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

What is the field editable then, make it output instead of a textbox? It's just poor workflow. Why not just redirect to the profile page. How would a user know that the editable text box is useless?

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question