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Level 2
February 19, 2024
Question

Issues with downloading 1099s

  • February 19, 2024
  • 2 replies
  • 44 views

Having issues getting my 1099s into TT.  The web page opens, downloads and says it is successful.  Go back to TT and after getting spinning wheel (with windows saying app is not responding), it reports that the import was not successful.   How to I get it to import properly?

    2 replies

    Level 15
    February 19, 2024

    First, try clearing your browser's cache and deleting your cookies, then see if you can continue where you left off.  See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance.

     

    If this isn't helpful, see the following TurboTax Help articles for potential fixes:

    sheltieAuthor
    Level 2
    February 19, 2024

    Fixed it by shutting down TT and restarting.