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Pnunez26
Level 1
June 28, 2019
Question

Issues logging in

  • June 28, 2019
  • 2 replies
  • 18 views
I am having an issue logging into my account. The page seems to load and then routes me back to login. I reset my password and again attempted to log in and I am still having issues loading the account page. Is there an outage?

2 replies

M
mesquitebean
Level 15
June 28, 2019

Sometimes it will prefer one browser over another.   What browser are you using?    If you have a different browser, try that and see if it makes a difference.

VolvoGirl
VolvoGirl
Level 15
June 28, 2019

Are you being directed to keep logging in? Try using a different browser and see

https://ttlc.intuit.com/community/tax-topics/help/why-am-i-directed-to-login-again-after-i-have-successfully-logged-into-turbotax-online/00/819407

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