Is turbo tax scamming? Why did I have access to sign up and pay for a service you guys can’t promise to pull through on?(i.e. 5 day early tax return)

[mikejordanjr0923]

It’s like you guys don’t communicate with the irs

[MindyB]

If you are referring to the delay that impacts some taxpayers under The Protecting Americans from Tax Hikes Act (PATH Act) , that is something that the IRS alone has control over. 

If you paid for the 5 days early service, you will receive it. ‌If your federal refund is deposited into your selected bank account less than 5 days before the IRS refund settlement date (the date it would have arrived if sent from the IRS directly), then you will not pay the 5 days early fee.

Here's some more information on the 5 days early option: Your refund 5 days early, guaranteed