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Is there a way to increase the time before you get automatically logged out of the TT community?

...Leave desk for 10 minutes then have to go through tedious login process, receive email/text verification, etc.

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7 Replies

Is there a way to increase the time before you get automatically logged out of the TT community?

Which browser are you using and what are your settings in that browser?

 

Personally, I use MS Edge for this board and, basically, never get logged out (even if I close the browser and restart it). I have to actually select "Sign Out" from the dropdown in order to get logged out of the board. Check your browser settings. 

Is there a way to increase the time before you get automatically logged out of the TT community?

This doesn't appear to be a browser issue, but thanks for the tip.

Is there a way to increase the time before you get automatically logged out of the TT community?


@LXXVII wrote:

This doesn't appear to be a browser issue, but thanks for the tip.


Perhaps it is not; I am not at all certain.

 

I only know that, for whatever reason, I get logged out after a certain time period when I have logged in with Chrome, Firefox, or Opera and that does not happen with Edge. 

Is there a way to increase the time before you get automatically logged out of the TT community?

I'm never logged out to post.  But I do have to log in frequently to see my notifications and private messages ( the bell and envelope icons in top right).  

Is there a way to increase the time before you get automatically logged out of the TT community?


@VolvoGirl wrote:

I'm never logged out to post.  But I do have to log in frequently to see my notifications and private messages ( the bell and envelope icons in top right).  


It is strange because I do not have to sign in for anything other than to go to my TurboTax account (which I basically never use). 

 

For the purposes of posting and viewing the bell and envelope icons (and my profile and settings), I never have to sign in (i.e., I am always logged in for some reason).

Is there a way to increase the time before you get automatically logged out of the TT community?

I'm on iPad Safari and Chrome on my Windows 8.1.  Have to keep logging in on both if I want to see messages etc.  When I click on a post or go back or forward the number of notifications and messages flash by fast so I know there are some new ones.  But I have to log into the community again to see them.  

Is there a way to increase the time before you get automatically logged out of the TT community?


@VolvoGirl wrote:

I'm on iPad Safari and Chrome on my Windows 8.1.  Have to keep logging in on both if I want to see messages etc. 


I have to log in with Chrome as well on Windows 10 in order to get rid of that "fly-by" of the notifications and messages icons. I have no idea why I am never logged out with MS Edge but I suspect it must be some browser setting because it certainly is not a settings issue in my Community profile.

 

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