Is it possible to find out exactly why my 2023 return was rejected? is it a wrong pin number when signing? Or is it her new SSN which does not match 2022 ITIN?

[ronwkw]

File rejection code ind-032-04.  I may have entered the wrong pin# for my spouse! or, since she now has an SSN, the 2022 return that reflects her ITIN IRS cannot validate her ID.   The AGI is correct. But the IRS rejected it.  Please advise.

[CatinaT1]

This reject, IND-032-04, is for: The spouse's AGI or Self-select PIN from last year doesn't match IRS records.

The IRS uses your prior year AGI to combat fraud.   

You can find your 2022 Adjusted Gross Income (AGI) by: 

• Looking at line11 on page 1 of your 2022 Form 1040; or 
• You can request a transcript of your 2022 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript  

Check these items as well to ensure you have the correct number.  If you: 

• Filed late last year after mid-November or your return was processed after that time—try entering 0. 
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 
• Filed with your spouse last year—you and your spouse have the same 2022 AGI. (Don’t split the AGI amount or enter  0  for one of you). 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

This article will give you instruction on how to print and mail your return.