turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

erikcain
New Member

Is anyone having problems importing Acorns Tax Documents?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

12 Replies
true
New Member

Is anyone having problems importing Acorns Tax Documents?

Same here, keeps getting invalid signon message.  I know I typed it in correctly.

Is anyone having problems importing Acorns Tax Documents?

Other users have reported not being able to import from Acorns as well.

I've reported the importing issue to a TurboTax Moderator, who should see it today.  Hopefully, they can troubleshoot it soon or have more info.

 

There is also an error in the small-print instruction on the import log-in screen as well.  It says to use the "2018" mailing for the Document ID, which is obviously wrong.  I've requested that "typo" be corrected as well.

YEP
New Member

Is anyone having problems importing Acorns Tax Documents?

Same issue. Tried everything and has someone else try with no luck. 

Is anyone having problems importing Acorns Tax Documents?

Anyone else fix this issue?

JWSS
New Member

Is anyone having problems importing Acorns Tax Documents?

Still see nothing posted from TurboTax on when this will be fixed - Anyone??

Is anyone having problems importing Acorns Tax Documents?

That is a question  to ask Acorns.   TurboTax only supplies the import server that is common to all financial institutions.  The financial institution must supply the data file that is coded in the standard import format.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Is anyone having problems importing Acorns Tax Documents?


@JWSS wrote:

Still see nothing posted from TurboTax on when this will be fixed - Anyone??


 

TurboTax folks are supposedly investigating, but this is a weekend, so things are likely moving slowly since they have to communicate with Acorns folks as well.    The good news is that no filing deadline is imminent.

rasy29
New Member

Is anyone having problems importing Acorns Tax Documents?

I'm having problems importing from Ameriprise. Have checked for typos. Typed in "ameri" and clicked on Ameriprise....when it came up. I had a manually entered everything until 1099B, now program wants to "impress" me by importing...which it can't.  Can I at least bypass that and manually enter info? If so, how? Thanks!

Is anyone having problems importing Acorns Tax Documents?


@rasy29 wrote:

I'm having problems importing from Ameriprise. Have checked for typos. Typed in "ameri" and clicked on Ameriprise....when it came up. I had a manually entered everything until 1099B, now program wants to "impress" me by importing...which it can't.  Can I at least bypass that and manually enter info? If so, how? Thanks!


If you do want to import, I presume you have been using these:

Ameriprise Financial

Package ID (case sensitive; enter with spaces)

Document ID (case sensitive)

If you had trouble, you could phone Ameriprise for help in figuring out why your entries were not working.  There is a phone number in tiny print on that screen

 

To manually enter instead, here's how:

 

After the "Get ready to be impressed" screen, on the next screen where you entered "Ameri", don't enter anything in that institution search line.  Instead scroll down the page and in the bottom right is a button "I'll type it in myself."  You probably didn't see that button unless you had scrolled down.  That button allows you to proceed with manual entry.

 

Also on that log-in screen for Ameriprise that asks for Package ID and Document ID, if you scroll down to bottom right, you'll also see the "I'll type it in myself" button.  That will let you proceed with manual entry.

Walter45
Returning Member

Is anyone having problems importing Acorns Tax Documents?

Same here in 2021. It worked last year.

EbonyA
Intuit Alumni

Is anyone having problems importing Acorns Tax Documents?

What is the specific error message that you are receiving @Walter45?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Walter45
Returning Member

Is anyone having problems importing Acorns Tax Documents?

I got in. Thanks. 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question