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Is anyone else having trouble paying with your refund on the free addition? I keep getting stuck at the payment screen. And the File button fix does not work?

 
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1 Reply
DawnC
Employee Tax Expert

Is anyone else having trouble paying with your refund on the free addition? I keep getting stuck at the payment screen. And the File button fix does not work?

We offer the option to deduct your TurboTax fees from your federal (not state) refund. This option is called Pay With My Refund (also known as Refund Processing Service), and there’s a $40 processing fee charged by the third-party bank that handles the transaction.

 

To qualify for this payment option:

 

  • Your federal refund must be sufficient to cover your TurboTax fees.
  • You have accepted the data use agreement at the start of TurboTax.
  • You'll need to e-file, and all tax forms must be final and available for e-file.
  • Your address cannot be foreign.
  • Form 8888 can't be on your return.

To pay with your refund:

 

  1. With your return open, select File from the side menu.
  2. On the Just a few steps left... screen, select Start or Revisit for the first step.
  3. On the next screen, select View payment options.
  4. When asked How would you like to pay for TurboTax?, select Pay with Federal Refund.
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