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Level 2

Question

Is anyone else getting an error message when trying to access their 2019 return?

11 replies
84 views

No text available

TurboTax Self Employed Online

Alumni - Intuit

What error message are you receiving? Please copy and paste it in here so we may better assist.

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jeffroaponteAuthor

Level 2

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<Errors xmlns="http://schema.intuit.com/platform/common/error/v1">
<error>
<code>AuthenticationFailed</code>
<type>INPUT</type>
</error>
</Errors>

Level 2

Yes I still am I keep getting:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<Errors xmlns="http://schema.intuit.com/platform/common/error/v1">
<error>
<code>AuthenticationFailed</code>
<type>INPUT</type>
</error>
</Errors>
And it’s annoying because I need access to them NOW.

Level 2

Try making sure your windows is up to date

Level 2

Using Turbo Tax Premier 2019 and trying to import a PDF of my completed 2019 taxes and the program (disk purchased from Costco 2019), will not import. I have completed the online updates. I would like to file the taxes electronically instead of printing out and mailing the PDF with documents to the IRS. I am not going to re-enter my info and start my taxes over. HELP!!!