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CG03
Level 2

"Invisible" Selection Boxes (Graphics Display Problem?)

You'll have to bear with me while I try to explain this.  This may explain issues I've had with updating information that "needs review" in 1099-B, 1099-R, and Charitable Contributions (and I usually have to resort to forms mode or re-enter data from scratch).  I've accidentally discovered "invisible" selection boxes in the interview mode of TurboTax 2026 Windows 11 desktop.

 

While moving the cursor around (in desperation), I noticed the arrow turned to the selection hand in two regions at the end of lines that required input of some sort.  First I'll show a line with the standard cursor outside an active selection box region:

TurboTax_Invisible-Field01.jpg

Now see the selection cursor and the barely visible selection box highlight (though the box itself is not visible):

TurboTax_Invisible-Field02.jpg

Clicking this "invisible" field pulls up an input screen:

TurboTax_Invisible-Field04.jpg

Then there's a selection box further right:

TurboTax_Invisible-Field03.jpg

Clicking this "invisible" selection box brings you to the screen to delete the item:

TurboTax_Invisible-Field05.jpg

As an exercise, I tried it in another section that gave me a problem, the 1099-B, and found the same issue:

TurboTax_Invisible-Field06.jpg

Is this a TurboTax graphics display error?  I can't imagine there's something unique to my system causing this.  Anyway, will be interesting to see if anyone else has the same experience.  Good luck to us all... 😕

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2 Replies
AmyC
Employee Tax Expert

"Invisible" Selection Boxes (Graphics Display Problem?)

It is your program. I went into mine and double checked. I created entries to match where you are and see what I have vs what you have. Give me a minute to upload what mine looks like. You need to  contact support.icons to edit or trash.png


 

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CG03
Level 2

"Invisible" Selection Boxes (Graphics Display Problem?)

Thanks.  I guess I'll have to call... there doesn't seem to be a good direct online way to get support for technical issues (they all appear to be for different levels of tax questions or to get a recommendation for which version of TurboTax I should buy), and I'd like to just copy and paste the entire description that you responded to. 🤔

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