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Question

Installation issue on Mac

Forum|Forum|1 year ago
January 23, 2025
1 reply
5 views

Purchased turbotax 2024 from Sam's. It won't install on Mac, Sequoia 15.2. It prompts to drag the download to Applications folder but installation goes no further.

Level 12

not sure if this page helps

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/troubleshoot-turbotax-mac-updating-issues/L2QTZw9Xr_US_en_US?uid=m6a2m91m

been some recent threads of folks with issues on 15.2 where TT gave errors about lack of internet access, someone speculated it had something to do with old versions and passwords/keychain changes in Sequoia, not lack of internet access itself. But this was after installation. Some set up a different user account and it worked fine under that account - not a great solution but may be worth trying out if you get stuck.