Install 2024 TT Premiere on new computer gives error 190 and does asking to pay $45 for state download

[ROSA_CBD]

Hi 

I have a new desktop and am trying to Install 2024 TT Premiere on new computer, gives error 190

Also, asking to pay $45 for state download, which I already had downloaded and filed on old desktop computer.

one of the family member used one of the five copies allowed to download and used a different state then mine.  Now it is not allowing me to download my state without added payment.

Help!

[VolvoGirl]

After you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).

Then go to FILE -Open and find your return.

See this article on how to move your tax return to another computer…….

https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-move-my-tax-data-file-to-another-compu...

After you get the state program downloaded you can close the fake return and open the real .tax file.  Just go up to File-Open and try to open your return.   It will either show up in the box to Continue or you can browse to where it is.