turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Roncainz
New Member

Incorrect TurboTax ordered need 2017 not 2019

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Incorrect TurboTax ordered need 2017 not 2019

@Roncainz   wrote:  "Incorrect TurboTax ordered need 2017 not 2019."

 

Did you purchase the 2019 desktop software (CD/download) when you actually needed 2017 software?

Here's how to reach TurboTax Customer Support by phone to work out a resolution and ask for the correct download.

 

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

 

https://support.turbotax.intuit.com/contact

Incorrect TurboTax ordered need 2017 not 2019

@Roncainz 

Or did you mistakenly try to prepare a 2017 return in the current Online TurboTax, which is only for a 2019 return?   If so, hopefully you didn't file it!

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question