Incorrect Routing Number

[Anonymous]

I am constantly getting am error  message stating my routing number is incorrect and has too many digits.  It is the same one I used last year and contains 9 digits, the first is a "2".  WHat's the issue?  I am using TurboTaxMAC desktop version.

[tspell1]

Sometimes financial institutions change routing numbers or will add additional routing number(s).  Look up your financial institution and double check the routing number to be sure.

[Anonymous]

No.  I double checked copy/pasted as well as typed the number in.  Confirmed it was 9-digits also.  Still getting the error.  The issue appears to be a Turbo Tax one because a family member filed theirs (we use the same bank thus the same routing number) with no issues.

[tspell1]

I don't know the details of the type of transaction you are trying to make or if it's the same type of transaction as your family member; i.e., making a direct deposit or direct debit.  It is just a suggestion that, depending on the type of transaction you are trying to make, to contact your financial institution to confirm their correct routing number.  For example, the routing number on a paper check might not always be the same number you'll need for an ACH transfer or direct debit.  I had no issue with Turbotax in completing my taxes but I'm sure if you contact them, they will be able to help you.  Best wishes.