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My efile return was rejected because I did not know my AGI from last year. Now it will only print my efile return and I need to print my hard copy return to file by mail

 
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1 Reply
Rachel_W
Expert Alumni

My efile return was rejected because I did not know my AGI from last year. Now it will only print my efile return and I need to print my hard copy return to file by mail

In order to change from e-filing to mailing your Tax Returns, please follow these instructions:

  • Open your return in TurboTax Online
  • Click "File" from the left side of your screen
  • Click "Start" next to Step 3 
  • Click "I'd Like To Change Filing Methods"
  • Choose the mailing option and then click "Save" 


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