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Level 2
Feb 26, 2020 9:33 PM UTC
Question

IMPORTING PROBLEM TT SAYS---IMPORT UNSUCCESSFUL--INTERNAL SERVER PROBLEM--NO PROBLEM--WE WILLHELP YOU ENTER THE INFORMATION AND CONTINUE YOUR RETURN, I HAVE TRIED SEVERAL TIMES BUT GET THE SAME MESSAGE

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3 replies

Feb 26, 2020 9:39 PM UTC

contact the issuer.     there may be some special way you have to do it.  which would differ from simply logging into website

 

Level 2
Mar 5, 2022 4:16 AM UTC

I am having the same problem with Turbotax Premier 2021 when trying to import 1099 from TD Ameritrade and Charles Schwab (both are "partners").  How do I resolve this?

Katina S
Level 8
Mar 5, 2022 3:42 PM UTC

There is a known issue regarding importing Charles Schwab 1099 that is being worked on. Please see this thread for a workaround that has shown to be successful for some users. 

 

@ntn-pa