Importing from Betterment

[sssppp23]

anyone else having an issue importing from Betterment?  I'm confident I have the right information from Betterment (confirmed with their helpdesk), but when I hit import in Turbo Tax I get an "error" beep (but no additional information) and nothing happens.  I was able to successfully import from 1) Fidelity and 2) E*Trade Morgan Stanley. Any suggestions? Thanks!

[CatinaT1]

If you are using TurboTax Online, try importing using a different browser.

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?

[sssppp23]

thanks!  i'm in turbo tax desktop on a mac (sorry should have said that).  it keeps making an error noise, but no error message so it's hard to troubleshoot.  I did try clearing the cache, closing, opening, logging out and back in, changing security settings just in case.  

[JotikaT2]

Try following the suggestions in this link.  Make sure you have also enabled third-party authorization on the brokerage side.

[sssppp23]

thanks!  finally got it to work.  Even though i spent time trying, i'm so glad the import worked rather than keying everything.