import seems to work, but there's no new data

[RustyShackleford]

I'm importing from a major brokerage.   Turbotax opens a browser window, I enter my credentials for the brokerage login, and after a few seconds it says "Success! We got your tax data. You can now return to TurboTax".   But there's no data in Turbotax.   

Searching around, this seems like a perennial problem.

[SteamTrain]

Someone else saved their file and exited TTX entirely.

Then restarted TTX and they found the new data.

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Could be an issue isolated to either MAC, or Windows computers...maybe?

[RustyShackleford · Accepted solution]

Crickets here from any Turbotax person, and it's not worth the hassle of trying to call in.  I'll just mail in the 1099-B with Form 8453.    This seems to happen a lot, and I wish Intuit would try to address it.