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mouyang
Returning Member

import issues with W2, Chase, Wells (TurboTax 2021 Premier PC)

Not sure if anyone else is experiencing the same frustration as I did, I couldn't import W2, and couldn't import tax forms from Chase and Wells Fargo either, any help from Intuit?

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4 Replies
EbonyA
Intuit Alumni

import issues with W2, Chase, Wells (TurboTax 2021 Premier PC)

What error messages are you receiving? in the interim, please review the FAQ's below:

 

Why can't I import W-2

 

How to import 1099

 

Why can't I import my 1099

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import issues with W2, Chase, Wells (TurboTax 2021 Premier PC)

I am also having issues importing from both Schwab and Chase.  Both say "download not available try later".  Issue seems to be on TurboTax side as both accounts are authorized for download.  I've done this many years without issue until this year.

HeatherPLO
Intuit Alumni

import issues with W2, Chase, Wells (TurboTax 2021 Premier PC)

@johnm65

 

We are still currently working to resolve this matter.  You can sign up for updates concerning importing from Chase in the Help Article here.

 

Regarding importing from Charles Schwab, please see the Help Article here for further assistance with your 1099.  

 

If this still isn't working for you, please try to utilize the workaround posted on this thread here.

 

 

 

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iwildieforyou
Returning Member

import issues with W2, Chase, Wells (TurboTax 2021 Premier PC)

I am having the same issue. Will it let you type anything in the bars? Mine won't let me type anything past entering box B.

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