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Level 2
February 14, 2026
Question

Import from financial institution

  • February 14, 2026
  • 3 replies
  • 58 views

Using Turbotax desktop and Chrome on a Mac, I can't import tax files from Schwab.

 

One window says "Success! We got your tax data. You can now return to Turbotax",

But Turbotax says "The import was unsuccessful. We recommend you check your internet connection ..."


Is there a workaround ?

Thanks.

    3 replies

    Level 2
    February 14, 2026

    What to expect next:

    • Corrected 1099-B forms will be issued on or around February 27, 2026.
    • You will receive a notification when your corrected form is available.
    • Once available, you will be able to import your updated tax information into your tax preparation software.
    CatinaT1
    Level 15
    February 16, 2026

    Some have received a message from Charles Schwab saying downloads would be enabled on Feb 27th.

     

    If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

     

    To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

    1. Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
    2. Find Local Network Access in the dropdown menu.
    3. Toggle the switch to ON.
    4. Refresh the page and attempt your import again.

    If permissions aren't the issue, one of the following factors may be at play:

    • Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
    • Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
    • Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

    Helpful TurboTax Articles:

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    francoisdAuthor
    Level 2
    February 16, 2026

    Thank you for answer.

     

    Changing "Local Access Network" from "Ask" to "Allow" doesn't fix the issue. 

    Waiting for Schwab to answer my question about  tax forms availability for import.