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aly_bri28
New Member

Im trying to efile an extension. Turbo Tax app on my android keeps telling me i have to sign onto a browser, it then displays my daughter's sign on page (I'm doing her taxes....) then repeats

 
1 Reply
CatherineS
New Member

Im trying to efile an extension. Turbo Tax app on my android keeps telling me i have to sign onto a browser, it then displays my daughter's sign on page (I'm doing her taxes....) then repeats

Hi, it's very likely it automatically saved your daughter's account information in your browser.  Can you please first sign out from your daughter's account, and then sign in with your own account/password?

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