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I do not want to do this online and the CD appears cracked - how can I download

 
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Trevar
New Member

I do not want to do this online and the CD appears cracked - how can I download

If you are unable to download the program from your CD, you can contact Product Support to either get a new CD or they can send you a download. Please have the CD and purchase information available when contacting them.

We don't have a single, all-purpose phone number. Instead, we have many different numbers, depending on what you need help with.

Follow these instructions to connect with a TurboTax Expert who is specially-trained to handle your unique question or concern. Live help is available from 5:00 AM to 9:00 PM Pacific, seven days a week.

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.



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1 Reply
Trevar
New Member

I do not want to do this online and the CD appears cracked - how can I download

If you are unable to download the program from your CD, you can contact Product Support to either get a new CD or they can send you a download. Please have the CD and purchase information available when contacting them.

We don't have a single, all-purpose phone number. Instead, we have many different numbers, depending on what you need help with.

Follow these instructions to connect with a TurboTax Expert who is specially-trained to handle your unique question or concern. Live help is available from 5:00 AM to 9:00 PM Pacific, seven days a week.

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.



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