If the program keeps shutting down in the same place, is it a problem with Turbo Tax or my computer?

Forum|Forum|7 years ago
June 6, 2019
4 replies
0 views

Every time i get to the part where it asks if I purchased iso stock & I answer no, the turbo tax quits & closes. It gives me a message "the lldb command requires the command line developer tools. Would you like to install the tools now? options are get x code, not now, or install.

TurboTax Self Employed Online

Best answer by macuser_22

TurboTax Mac Crash during Incentive Stock Options

https://ttlc.intuit.com/replies/7288383

fanfare

Level 15

it's not your computer. many filers are reporting TurboTax crashing.

TomYoung

Alumni - Champ

If you do a Google search on the string ""the lldb command requires the command line developer tools. Would you like to install the tools now?", (including the quotation marks), you'll get lots of hits that suggests that this is some sort of low-level coding problem that might be related to the way TurboTax was written.

macuser_22

Answer

Alumni - Champ

TurboTax Mac Crash during Incentive Stock Options

https://ttlc.intuit.com/replies/7288383

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

phyzx

Level 4

Right click on installed program and select 'Run as administrator'.

Install updates. TT shuts down again. Lather, rinse repeat. Run as admin again.