If I migrate from turbotax self-employed to turbotax IRS free- file, will my data carry over?

rs3457 · ‎March 20, 2020

JulieS · ‎March 20, 2020

Try logging into your return from the link below. If you are eligible for Free File, your return will be converted.

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KathrynG3 · ‎March 20, 2020

No. To downgrade, you must clear and start over.

To do this in TurboTax:

from the left menu, select Tax Tools
Clear & Start Over

rs3457 · ‎March 20, 2020

That is ridiculous since it's the same software. I've been a loyal Turbotax customer for years and this seems like terrible customer service to me. Let me know if there is a way to transfer the data. Otherwise I will not be using Turbotax again and will notify all of my friends, family, and company to get off this software too.

JulieS · ‎March 20, 2020

Try logging into your return from the link below. If you are eligible for Free File, your return will be converted.

Click here.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

If I migrate from turbotax self-employed to turbotax IRS free- file, will my data carry over?