I worry about my information getting in someone else's hands; is my information secure?

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Here are some of the steps we have taken to make sure your account is secure:

Sign in safeguards

• When you create or access your TurboTax account, additional security features help ensure the security of your account.

Multi-factor authentication

• Securely access your account by entering your password and a unique single–use–code (we'll send your trusted device or email address) or answer a series of questions.

Touch ID ®

• Your one–of–a–kind fingerprint password gives you access to your account on your smart phone, using your TurboTax app.

Protecting your info

• Behind the scenes our security specialists work to protect your information.

Data encryption

• We safeguard your information by encrypting it when it's stored in our systems. And, when we electronically send your return to the IRS or state agencies, we use SSL encryption that exceeds IRS standards.

You’re informed

• You have full access to security settings so you can file with confidence. We’ll immediately notify you whenever certain changes are made to your account.

Login and device history

• See all of the login activity and devices used to access your account, to easily spot unusual activity on your account.

Auto email notifications

• We’ll automatically notify you of certain changes made to your account such as, updating your payment method, changing your password, or signing in for the first time on a new device.

Dedicated security staff

TurboTax security specialists work to protect your personal information through monitoring, internal checks and external tests. As an industry leader, we continually work with the IRS and State Department of Revenues using a variety of anti-fraud measures to help protect your personal information. Together we are raising the bar for detecting suspicious behavior.

If you believe someone has already filed a tax return in your name or have any security questions,

Contact us

How you can protect your information

• Keeping your information safe is a shared responsibility.
• You can help by never giving anyone your User ID and password, using unique and hard–to–guess passwords, and being vigilant about updating your information.

Here are some additional tips to help you:

Create strong passwords and choose a good User ID
Use safety measures and good practices to protect your computer
How to spot and avoid phishing, pharming, vishing and smishing
Tax tips if your identity has been stolen
Keeping yourself safe from tax scams today

For more, visit our Online Security Center.