In order to take advantage of affiliate discounts it is necessary to log into TurboTax from the link on the Affiliate's website.
Having done this, you should see the discount applied at the very end of the filing and payment process . On the Order Verification page (just before yo pay and file) you should see words to the effect "Your discount has been applied"
If you don't see this, please contact Customer Support and have a representative screen share with you and walk you through the process until successful.
Contact TurboTax Technical Support: https://support.turbotax.intuit.com/contact/
Request
a call-back.