Service codes apply a discount to the TurboTax Online fee and are received through a variety of methods, such as mail or online offers. They can also be granted by our Support Specialists on a case-by-case basis for support-related reasons.
Don't confuse service codes with regular TurboTax Online discounts and coupons, such as those offered through Groupon.
If you received a service code from one of our Support Specialists, here's where you enter it:
Note: If your TurboTax navigation looks different than what’s described here, learn more.
- Sign in to your TurboTax account.
- Open or continue your return, if you haven't already done so.
- Once inside your return, select File from the menu.
- On the Just X more steps and we'll file your returns screen, select Start next to Step 1.
- The following screen has a list of all your fees. Scroll to the bottom of the screen and select I have a service code.
- Follow the onscreen instructions to enter your service code, then continue.
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