I was charged twice

Forum|Forum|5 years ago
February 16, 2021
2 replies
11 views

I purchased a basic plan then updated to deluxe

TurboTax Deluxe Online

VolvoGirl

Level 15

When you use Deluxe or higher there is an additional fee for the state return. How much did you already pay? Deluxe is $40 for Federal and 40 for state. Minus what you already paid.

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

Or did you buy the Basic Desktop program? You can't apply the Desktop purchase to the online version.

noli12345Author

Level 2

Thanks for your replying. I double checked that my basic plan is PLUS BENEFITS 2.0 R2020, which is 30. And you are right about the deluxe, I was charged 40 for state and 19 more for DELUXE TAX YEAR 2020 PREP