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I was charged three times for filing my federal taxes.

 
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4 Replies

I was charged three times for filing my federal taxes.

What items were you charged for on your account?

 

Click on Tax Tools on the left side of the online program screen

Click on Tools

Click on My Fees

OR -

Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on View order details

I was charged three times for filing my federal taxes.

Thank you for the quick response, and I have done what you instructed me to do, and it shows on turbo tax that I was billed once for federal, and state. But checking my bank statement, turbotax charged three times.

97E19179-DEE7-46E1-9E6D-60095FE7BB0C.jpeg

 

I was charged three times for filing my federal taxes.

Thank you for posting the bank information.  Since all three are still pending with the bank, I would wait to see if two of those are removed after the bank processes the payment.  If more than one payment is processed by your bank then you need to contact TurboTax support to get a refund for the erroneous payment(s).

 

When contacting support use the key words Billing Issue

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

I was charged three times for filing my federal taxes.

  • Thank you. I will wait and see.
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