I was charged, even though the ad said there were $0 fee

Ewalls1 · ‎February 18, 2025

I tried to go back to the free edition of turbo tax, but your system wouldn’t allow me to do it myself and charged me $117! I did it through the app to make sure I would not be charged to do my taxes. Looking at previous post I see I’m not the only one with this problem.

RachelW33

Please see this TurboTax Blog post for the details of that promotion: How to File Taxes for Free with TurboTax Mobile App Offer.

Scroll down and click on See If I Qualify.

For any billing issues, please contact customer service: How do I contact TurboTax? .

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