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clewcrew6
New Member

I want to start over my taxes. I feel the data is screwed up because I didn't select the right version

 
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3 Replies
KellyH
New Member

I want to start over my taxes. I feel the data is screwed up because I didn't select the right version

You can start over with the Clear & Start Over feature as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).

  1. Sign in to TurboTax Online and open your return by clicking the orange Take me to my return button.
  2. Select the My Account dropdown menu  located in the top right of your screen (see attached my account) 
  3. Select Clear & Start Over (see attached clear and start over) 

(More info on clearing and starting over: https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over)

  • Mobile devices: Tap the TurboTax "checkmark" icon in the upper left corner to open the blue side menu, then tap Clear & Start Over near the bottom.
  • Answer Yes to Are you sure you want to clear your return?
  • After your entries have been cleared out, we'll prompt you to select a TurboTax product so you can start over from the very beginning.
haggards
Returning Member

I want to start over my taxes. I feel the data is screwed up because I didn't select the right version

this doesn't work for me, I have already paid fee

MarilynG1
Expert Alumni

I want to start over my taxes. I feel the data is screwed up because I didn't select the right version

@haggards You are correct, you can't use the Clear and Start Over option if you've already paid. 

 

However, your data will be handled correctly in whatever version of TurboTax you use, unless TurboTax tells you while you are entering that this particular form is not handled in this version, prompting you to upgrade.

 

If this applies to you, click this link for info on Why Do I Have to Upgrade?

 

If you need help with your return, click this link for info on how to Contact TurboTax Help.

 

 

 

 

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