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xenasrad
New Member

I've entered 1098T info exactly as it is on form from school. I try to continue and get an error that I need to correct info before continuing but nothing is highlighted to correct and all info is rig

 
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1 Reply
KurtL1
Expert Alumni

I've entered 1098T info exactly as it is on form from school. I try to continue and get an error that I need to correct info before continuing but nothing is highlighted to correct and all info is rig

Sometimes residual information is in your computer. To fix your problem you should follow these steps:

  1. Delete the Form 1098-T from your return.
  2. Clear your cache and cookies.
  3. Log out of TurboTax
  4. Restart your computer
  5. Log back into TurboTax
  6. Re-enter the Form 1098-T on your return.

To delete a form off of your return you need to:

  1. Select Tax Forms in the Black bar on the left side of the screen.
  2. Select Tools from the drop down menu.
  3. On the Tools Center Select Delete a form.
  4. Locate the form on the list and select Delete.
  5. You will be asked to confirm the deletion.

To clear cache, click here: Cache

 

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