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I've completed my return but it won't let me send it. It times out on the code by the time I get it and get it there. How can I get it to send?

 
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I've completed my return but it won't let me send it. It times out on the code by the time I get it and get it there. How can I get it to send?

@ neesv876-gmail-c   wrote:  "I've completed my return but it won't let me send it. It times out on the code by the time I get it and get it there. How can I get it to send?"

 

 Are you referring to the 6-digit email verification code?

 

When you go to your email to get the code, you have to leave the original screen open that asks for the code.  If you close it, it resets everything.   Here's how:

 

When it asks for the code, you have to use a second browser tab or a second browser window, or even a different browser to check your email, as long as you do not close the original tab/window that asked for the code.   Another option would be to use your phone to check your email to get the code while leaving the original screen open.   See this FAQ:

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

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