I’ve been trying to get another ip pin but it just won’t let me. I’m going thru identity fraud and I was unlucky on getting a stimulus check and also my refund from 2018. However, I did

[bluedeb · Accepted solution]

The only way to get an IP Pin is through the IRS.  

How do I get an IP PIN?

Confirmed identity theft victims will be mailed an IP PIN if their case is resolved prior to the start of the next filing season. Taxpayers who receive the annual IP PIN via mail but lose or fail to receive their CP01A Notice may use the Get an IP PIN tool to retrieve their number.  Review Retrieve Your IP PIN for details.

Taxpayers eligible for the IP PIN Opt-In Program must use the online Get an IP PIN tool. If you do not already have an account on IRS.gov, you must register to validate your identity. Before attempting to register, read about the secure access identity authentication process. Taxpayers cannot obtain an IP PIN by calling the IRS.

To retrieve a lost IP PIN or, if eligible, to opt into the IP PIN program, select “Get an IP PIN” below to begin.

Get an IP PIN

Note: If you previously registered for an IP PIN, Get Transcript, View Your Tax Account or an Online Payment Agreement, you should log in with the same username and password.

https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin

You can also try calling the IRS for help in getting an IP PIN.

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

[Gotti90]

Im stuck in the same situation. Did you by chance get it figured out at all? Please reply back. I rele need all the help I can get to figure this out. Feel free to text me on my cell phone if you want. My cell is # [phone number removed]

[mesquitebean]

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@Gotti90  wrote:

Im stuck in the same situation. Did you by chance get it figured out at all? Please reply back. I rele need all the help I can get to figure this out. Feel free to text me on my cell phone if you want. My cell is # [phone number removed]

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You should not post personal info in a public Internet forum like this.   No telling who could try to phone you to try to scam/spam you and could even pretend to be from TurboTax.   Luckily, it looks like the forum privacy filter has removed your phone number, at least what is displayed to me.

You didn't say exactly what your issue is with the IP PIN.  I assume you have been having trouble using the IRS IP PIN Retrieval tool at

https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin

You can phone the IRS at the special number below for help with an IP PIN.

The IRS website says:

If you're unable to retrieve your IP PIN online, you may call us at 800-908-4490 for specialized assistance, Monday - Friday, 7 a.m. - 7 p.m. your local time (Alaska & Hawaii follow Pacific Time), to have your IP PIN reissued. An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.

Exceptions:

• If you’ve moved since January 1 of this year, or
• It’s after October 14 and you haven’t filed your current or prior year Forms 1040 or 1040 PR/SS.

[mesquitebean]

The IRS website says:

If you're unable to retrieve your IP PIN online, you may call us at 800-908-4490 for specialized assistance, Monday - Friday, 7 a.m. - 7 p.m. your local time (Alaska & Hawaii follow Pacific Time), to have your IP PIN reissued. An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.

Exceptions:

• If you’ve moved since January 1 of this year, or
• It’s after October 14 and you haven’t filed your current or prior year Forms 1040 or 1040 PR/SS.

[mesquitebean]

The IRS website says:

If you're unable to retrieve your IP PIN online, you may call us at 800-908-4490 for specialized assistance, Monday - Friday, 7 a.m. - 7 p.m. your local time (Alaska & Hawaii follow Pacific Time), to have your IP PIN reissued. An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.

Exceptions:

• If you’ve moved since January 1 of this year, or
• It’s after October 14 and you haven’t filed your current or prior year Forms 1040 or 1040 PR/SS.

[mesquitebean]

The IRS website says:

If you're unable to retrieve your IP PIN online, you may call us at 800-908-4490 for specialized assistance, Monday - Friday, 7 a.m. - 7 p.m. your local time (Alaska & Hawaii follow Pacific Time), to have your IP PIN reissued. An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.

Exceptions:

• If you’ve moved since January 1 of this year, or
• It’s after October 14 and you haven’t filed your current or prior year Forms 1040 or 1040 PR/SS.