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jkdpd71
New Member

I used TurboTax last year thing is I don't have same number or can't remember my email I made new one this year I need agi or something like that to finish filling.

 
3 Replies
MoniqueLO
Intuit Alumni

I used TurboTax last year thing is I don't have same number or can't remember my email I made new one this year I need agi or something like that to finish filling.

Please see below for information on recovering your TurboTax account and to fill out the account recovery form. 

https://ttlc.intuit.com/community/account-recovery/help/account-recovery-request-for-your-turbotax-a...

 

You can also get your AGI from last year by ordering a free transcript of your 2018 return or purchasing a full copy from the IRS. Please see below for more information. 

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

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rhodas450544
New Member

I used TurboTax last year thing is I don't have same number or can't remember my email I made new one this year I need agi or something like that to finish filling.

Trying to get my Taxes from 2018 and AGI Information recovered and sent to me

DoninGA
Level 15

I used TurboTax last year thing is I don't have same number or can't remember my email I made new one this year I need agi or something like that to finish filling.


@rhodas450544 wrote:

Trying to get my Taxes from 2018 and AGI Information recovered and sent to me


The 2018 AGI is on the 2018 Federal tax return you filed Form 1040 Line 7

 

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

 

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

 

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

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