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Level 1

Question

I used the CD now that computer crashed.

Forum|Forum|3 years ago
January 6, 2023
1 reply
8 views

I wanted to use on my PC and go on line it says my code was already used! Do I need to purchase another Turbo Tax? What Can I do

Level 15

Where did you purchase the product?

You will likely have to contact Support.

What is the TurboTax phone number? (intuit.com)

Level 15

Let me guess ... you used the CD originally but the new comp doesn't have a CD drive ?

Easiest thing to do is copy the installation file you downloaded to the old computer to a thumb drive to transfer it to the new computer. OR use a portable CD drive ... they are cheap and you may need it for other things later. Otherwise you will need to contact TT support so they can push a download into your account.