I uploaded a picture of my w-2, what’s gonna happen?

[HarrisonHarpole]

I recently was just got my W-2 and I was wanting an estimate on my return.  Obviously I misunderstood that uploading a picture of it would not give me an estimate.  But I do NOT want them to file any taxes for me or even assist me at all.  But I have tried multiple times asking there “live chat”(chat gpt) and they refuse to give me a real person.  They do not answer my questions, and when I asked for the phone number I called it and all I got is another AI, once again refusing to let me talk to someone for help.  All I want is to make sure that tax turbo is NOT filing my taxes.  If they are, let me CANCEL it!

[MindyB]

TurboTax won't file your taxes without your permission. 

You can speak to a live representative, but the phone number varies depending on the product you are using.  Here's a link to find the appropriate phone number: What's the TurboTax phone number?