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luiz123alva
New Member

I signed up for someone to do my taxes but it doesn’t seem like she’s doing it anymore

 
3 Replies
PattiF
Employee Tax Expert

I signed up for someone to do my taxes but it doesn’t seem like she’s doing it anymore

Did you sign up with TurboTax Live for someone to do your taxes?

luiz123alva
New Member

I signed up for someone to do my taxes but it doesn’t seem like she’s doing it anymore

I was doing it on my own then it gave me a option to upgrade and I did I was connected with a agent named ana for 3 days and now she’s not there no more and it’s making me fill out my taxes by myself 

mesquitebean
Level 15

I signed up for someone to do my taxes but it doesn’t seem like she’s doing it anymore

You appear to be using Live Basic, which does include help from a live tax expert and a review of your return.  See if you can contact one using the info in this FAQ:

 

FAQ:  How to connect with a live tax expert
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

 

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