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sheba0007
New Member

I just finished filing my tax and was charged for E-file but I didn't want that I wanted to file via paper. Why was I charged if I didn't want that?

I ended up paying for something I didn't use. I would like a refund.

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2 Replies

I just finished filing my tax and was charged for E-file but I didn't want that I wanted to file via paper. Why was I charged if I didn't want that?

The fees are to prepare the return whether you efile OR print and mail.  Efiling is free and included.

I just finished filing my tax and was charged for E-file but I didn't want that I wanted to file via paper. Why was I charged if I didn't want that?

I see you are using the Premier product.  There is a fee for the Premier product you selected to prepare your return.  It is currently $47.99.

You can see what you are being charged for. Click on Tax Tools from the Menu on the left side in your return. Click Tools then My Fees. This will show you what you are being charged for. 
This FAQ will show you how to go back and select print and mail your return in. https://ttlc.intuit.com/replies/3401713  

This FAQ will provide you the steps to contact an agent. 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

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