328657
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I purchased the 2018 Deluxe CD but don't have a CD drive and the instructions don't work?

 I followed the directions twice.  The first time I didn't receive an email.  The second time I received the email but where the confirmation link should be it just has the word "empty".  I checked my downloads page and the 2018 download isn't there.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CarissaM
Intuit Alumni

I purchased the 2018 Deluxe CD but don't have a CD drive and the instructions don't work?

Please call and speak with a TurboTax representative. 

Please follow the instructions below to reach the proper representative. 

https://ttlc.intuit.com/replies/3300041

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question