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I purchased the 2016 home and business Turbotax, and finished one return, need to start the second. I know I need the desktop version, but where is the download???

Sorry right.  
Online versions <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/online/">https://turbotax.intuit.com/personal-taxes/onlin...>
Desktop programs <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/cd-download/">https://turbotax.intuit.com/personal-taxes/...>

Call in an ask to be switched to the Desktop program.  Contact Customer Service      <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>

I purchased the 2016 home and business Turbotax, and finished one return, need to start the second. I know I need the desktop version, but where is the download???

For Online, Online is only good for 1 return.  But you can use the same email address for 5 accounts.   How to start another return in the Online version      https://ttlc.intuit.com/replies/3288574

Did you just pay for the online version which is called Self Employed version?   If you actually bought the Desktop Home & Business program you need to download and install it.

How to download your program…..
https://ttlc.intuit.com/questions/1901289-download-your-turbotax-software-purchase

Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

Then How to install on Mac
https://ttlc.intuit.com/questions/1901272-how-do-i-install-the-turbotax-software-for-mac

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